How to determine if my digital product is what people want?

That question is often not asked right at the beginning — we just want to see our ideas come alive as soon as possible and worry about the management, market, and strategy later. By combining knowledge of principles and processes, ITIL can help you to answer that question before you build your product.

  • Who is this for?

    Everybody working in the IT industry, especially business owners who want to test their idea in a real environment.

  • How to qualify?

    The course is intended for people with experience in service management, but everyone is welcome.

  • How will you learn?

    While the course includes lectures, mostly you will learn through practical experiences and exercises.

How will this course benefit you?

  • Managing IT-enabled services will be a breeze.

  • You will feel comfortable utilizing the key concepts of ITIL 4.

  • You will be able to identify areas where ITIL 4 concepts can be applied to improve your organization's processes and kickstart your career.

  • You will receive well-developed practical and theoretical guidelines with which to prepare for the ITIL exams.

Interested?